How to Delete Khalti Account?

There are many digital wallets in Nepal nowadays including Khalti, eSewa, and others. You may have accounts in different wallets but prefer using one wallet over another. Let us say that if you use eSewa then what can you do with your Khalti account? You can simply delete Khalti account if you do not want to use it.

However, deleting your Khalti account is not very simple as you can not delete the account by yourself. But, do not worry as you are in the right place to get the answer to your question. In this article, we will guide you on how to delete Khalti account.

What are the Things to Remember Before You Delete Khalti Account?

Before deleting the Khalti account, you need to remember that you can not delete the account if you do not have a zero balance. Khalti needs the user to withdraw all the money before deleting the account. You should also unlink the bank account before proceeding to delete the account.

You can not delete the account on your own so you need to ask the Khalti team to do so. So, you should be prepared to provide additional identification if needed. You also need to prepare a letter to send to the Khalti team.

Recommended Article: How to Delete eSewa Account?

How to Delete Khalti Account?

You can not directly delete your own Khalti account. You need to send an email to the Khalti team in order to do so. To delete Khalti account by sending the email to the team follow the steps below:

1. Open Gmail on your phone or PC.
2. Tap on ‘Compose’.
3. In the recipient, enter the email [email protected].
4. Write ‘Request to Delete Khalti Account’ in the subject.
5. Type the mail and finally tap the send button.

You need to make sure that you mention all the information required to delete your Khalti account. The information you need to include in the email are:

1. Khalti Number whose Account Needs to be Deleted
2. Name of the user
3. Citizenship or Passport Number
4. Date of Birth
5. Father’s Name
6. Last transaction’s ID if you performed any transaction
7. Linked Account: Yes or No
8. Reasons to delete the Khalti account.

You need to mention all this information in the email’s body and then send the mail. In case, you have a linked bank account, you should unlink it first.

                                                                                                Date: 28th April 2023
To,
The Manager,
Khalti Pvt. Ltd
Subject: Closure of Khalti Account

Dear Sir/Madam,

I request you to close my Khalti account with Khalti ID 980******* [Your Khalti ID] and Name [Your Name] due to the reason[Your Reason]. I used [Your citizenzhip number] number to open the account. My date of birth is [Your Date of Birth] and father's name is [Your Father's Name]. The last transaction id of the transaction I performed is [Last Transaction Id]. I have also withdrawn all the balance from my Khalti account and unliked all my bank accounts. Kindly close this account permanently.
I hope for a positive response from you.

Thanking You,

[Your Name]
Khalti ID: [Your Khalti ID]
Email: [Your Email]
[Your Address]

Frequently Asked Questions (FAQs)

What Happens When I Delete My Khalti Account?

When you delete your Khalti account, all your personal information will be deleted. You will no longer be able to open Khalti from the same number and you will lose all your transaction history.

How long does it take to Delete Khalti Account?

The days it takes to delete your Khalti account may vary but will happen within a couple of business days normally. However, if you require additional verification, the time period may be longer.

Why am I Not able to Delete My Khalti Account?

If you are not able to delete your account, it may be because you have not fulfilled the above criteria. The account should have zero balance, all linked bank accounts should be removed, and so on. Even after that if you are unable to delete the account, it may be because your account is suspended, or locked due to various reasons.

Conclusion

Deleting your Khalti account is a simple process that can be done in a few easy steps. By following the steps outlined in this article, you will be able to delete Khalti account in no time. If you have any questions or concerns, don’t hesitate to reach out to the Khalti support team for assistance. In case of any queries, please do feel free to leave your comments below.

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