How to Delete IME Pay Account?

There are many digital wallets in Nepal nowadays including IME Pay, eSewa, and others. Do you have many digital wallets on your phone but you do not use all of them? Let us say that if you use eSewa then what can you do with your IME Pay account? You can delete IME Pay account if you do not want to use it.

However, deleting your IME Pay account is not that simple since you can not delete the account on your own. But, do not worry as you are in the right place to get the answer to your question. In this article, we will guide you on deactivating the IME Pay account.

What are the Things to Remember Before Deleting Your IME Pay Account?

Some of the things you should remember before you delete your IME Pay account are:

• You should have no balance in your IME Pay wallet.
• You should unlink all the bank accounts.
• In case of additional verification, you should be prepared to send the necessary documents to the IME Pay team.

Recommended Article: How to Delete eSewa Account?

How to Delete IME Pay Account?

You can not directly delete your own IME Pay account. For that, you will need to contact the digital wallet team. There are a couple of ways you can deactivate IME pay account. Here, we will discuss with you both these methods.

Method 1: By Sending the email to IME customer support

The first method to deactivate IME pay account is by sending a mail to the support team. You may also need to submit additional documents for the verification purpose. To delete the IME Pay account by sending the email to the team follow the steps below:

1. Open Gmail on your phone or PC.
2. Tap on ‘Compose’.
3. In the recipient, enter the email [email protected].
4. Write ‘Request to Delete IME Pay Account’ in the subject.
5. Type the mail and finally tap the send button.

You need to make sure that you mention all the information required to delete your IME Pay account. The information you need to include in the email are:

1. IME Pay Number whose Account Needs to be Deleted
2. Name of the user
3. Citizenship or Passport Number
4. Date of Birth
5. Father’s Name
6. Last transaction’s ID if you performed any transaction
7. Linked Account: Yes or No
8. Reasons to delete the IME Pay account.

You need to mention all this information in the email’s body and then send the mail. In case, you have a linked bank account, you should unlink it first.

Sample Letter for Deleting IME Pay Account

Date: 1st July 2023
To,
The Manager,
IME Pay Pvt. Ltd
Subject: Closure of IME Pay Account
Dear Sir/Madam,
I request you to close my IME Pay account with the ID 980******* [Your IME Pay ID] and Name [Your Name] due to the reason[Your Reason]. I used [Your citizenzhip number] number to open the account. My date of birth is [Your Date of Birth] and father's name is [Your Father's Name]. The last transaction id of the transaction I performed is [Last Transaction Id]. I have also withdrawn all the balance from my IME Pay account and unliked all my bank accounts. Kindly close this account permanently.
I hope for a positive response from you.
Thanking You,
[Your Name]
IME Pay ID: [Your IME Pay ID]
Email: [Your Email]
[Your Address]

Method 2: By Calling the IME customer support

The next method to delete IME pay account is by calling customer support. You can call the Toll Free number 16600161616 or 014217601 / 014217600. By calling support, you can talk to the representative and ask them to delete your account. You may need to provide your citizenship number or so on for verification purposes.

Conclusion

Deleting your IME Pay account is a simple process that can be done in a few easy steps. By following the steps outlined in this article, you will be able to deactivate IME Pay account in no time. In case of any queries regarding the topic, please do feel free to leave your comments below.

Frequently Asked Questions (FAQs)